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Nest Steps
Our Network

Your data is always safe in our ultra-secure, high-availability data centers. Check out the features below or take a video tour here.

The Location...

Our partners at Hostway Located at 100 North Riverside Plaza and 425 W Randolph Street in Boeing International's modern skyscraper, the facility is in the heart of downtown Chicago. With 36 stories and almost 1 million square feet of office space, the building is home to Boeing International's world headquarters. The data center was built out at a cost of over $200 million dollars and was previously the AT&T critical data center for the entire midwest.

The new data center is Hostway's 11th, as well as one of the largest commercially operating data centers in downtown Chicago. An additional $10 million has been invested this year to ensure the data center meets the leading industry standards for security, network availability, fire suppression and power capacity.

Site Features...

Facility & Backup

  • 100% network uptime SLA
  • N+1 redundant HVAC system
  • Anti-static environment
  • Triple power feeds, UPS
  • N+1 cooling units
  • MGE UPS battery backup
  • Capacity for 17,000 servers

Security Monitoring

  • 24x7 live closed circuit TV monitoring
  • Biometric access control
  • Redundant power supplies
  • Multiple HVAC systems
  • Disaster recovery and geographic load Balancing

Network Details

  • Level 3, Telia and MCI connectivity
  • 10 Gigabit Ethernet Core
  • All switch based internal network
  • 100% network uptime guarantee
  • Seven dedicated electrical feeds
  • Powered by five different substations
  • Connected to multiple transfer switches
  • Uninterruptible power supply

Administration & Support

  • 24/7 Security, technical support, and Network monitoring with 24/7 response
  • Expertise with Windows and Linux
  • Expertise with multiple server setups (VPN, Load balancing, Firewalls)
  • Custom network monitoring with user-configurable notifications
  • DNS management
  • 1 Hour hardware repair SLA
  • Advanced traffic monitoring with per-service and per-IP breakdowns
  • Emergency patch installation