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Data Center

Our partners at Hostway Located at 100 North Riverside Plaza and 425 W Randolph Street in Boeing International’s modern skyscraper, the facility is in the heart of downtown Chicago. With 36 stories and almost 1 million square feet of office space, the building is home to Boeing International’s world headquarters. The data center was built out at a cost of over $200 million dollars and was previously the AT&T critical data center for the entire midwest.

Hostway's Tier 1 data centers in key locations across the globe are all built out with N+1 redundancy. The new data center is Hostway’s 11th, as well as one of the largest commercially operating data centers in downtown Chicago. An additional $10 million has been invested this year to ensure the data center meets the leading industry standards for security, network availability, fire suppression and power capacity.

Facility & Backup

• 100% network uptime SLA
• N+1 redundant HVAC system
• Anti-static environment
• Triple power feeds, UPS
• N+1 cooling units
• MGE UPS battery backup
• Capacity for 17,000 servers (31,000 square feet)
• Adds 50,000 square feet to total footprint
• Brings global footprint to 450,000 square feet

Network Details

• Level 3, Telia and MCI connectivity
• 10 Gigabit Ethernet Core
• All switch based internal network
• 100% network uptime guarantee
• Seven dedicated electrical feeds
• Powered by five different substations
• Connected to multiple transfer switches
• 1,500 kVA of uninterruptible power supply

Security Monitoring

• 24x7 live closed circuit TV monitoring
• Biometric access control
• Redundant power supplies
• Multiple HVAC systems
• Disaster recovery and geographic load balancing

Administration & Support

• 24x7 Security, technical support, and remote hands on
  premises
• 24x7 Network monitoring
• Expertise with Windows and Linux platforms
• Expertise with multiple server configurations (VPN, Load
  balancing, Firewalls)
• Network monitoring with 24x7 response
• Custom network monitoring with user-configurable
  notification
• DNS management
• 1 Hour hardware repair SLA
• Advanced traffic monitoring with per-service and per-IP
  breakdowns
• Emergency patch installation

 
Virtual Tour

 
SAS 70 Type II

With Solution Union you will have confidence that you have partnered with a hosting provider that follows the most rigorous control standards available.

We have received our first SAS 70 Type II examination for the period 1 July 2009 through 31 December 2009. We believe this examination is a strong element in providing our customers confidence in the controls in place at Solution Union.

About the SAS 70 Type II Examination:

SAS 70 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). SAS 70 is an acronym for “Statement of Auditing Standards”.

SAS 70 Type II provides assurance that a service organization has had its control objectives and control activities examined by an independent accounting and auditing firm. The audit report enables service organizations to demonstrate that they have adequate controls and safeguards when they host or process data belonging to their customers. SAS 70 is not a certificate, but an opinion on the nature of those controls.

Our data centers combine a robust, scalable architecture with an expansive portfolio of hosting options. Our data centers have been designed for security, reliability and uptime.


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